Privacy Policy

Thank you for visiting our website. This privacy policy sets out how EQUINOX Owner-Operator Solutions, LLC. uses and protects any personal information that you give when you use this website.  EQUINOX is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.   Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.  We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. 

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By email: info@equinoxpeople.com
By Phone:  801-736-9400

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Sales & Refund Policy

EQUINOX Owner-Operator Solutions, LLC is a company that has operated for many years on the belief that "a person's word is as good as a contract". We still have that belief, however, due to an occasional fraudulent transaction or orders placed without having the funds to pay for them, we have instituted the following policies and procedures.

1. If an order is placed with an e-check, or any other method in which funds are not immediately withdrawn from the customers account, the customer must have sufficient funds in their account before the order is placed and must leave sufficient funds in their account until the funds for the order has been withdrawn. If the payment is denied when an attempt is made to collect the funds from the customers account, the account falls into delinquency. (See the delinquent account section below.)



2. If a customer refuses an order that was placed legitimately, the customer will still be responsible for all charges as all sales are final.



3. EQUINOX Owner-Operator Solutions has the right to deny a sale. Usually this is done only if the identity or information of the purchaser is considered fictitious.



4. If an order is placed using a payment plan option, EQUINOX Owner-Operator Solutions will attempt to charge the following payments according to the schedule agreed upon at the time of the initial purchase. If any of the following charges are not collectable due to insufficient funds or any other reason, the entire outstanding balance becomes due in full and the account falls into delinquency. (See the delinquent account section below.)

Delinquent Accounts

By placing an order with EQUINOX Owner-Operator Solutions, you, the customer, agree that if your account becomes delinquent and is turned over to an outside collection agency, you will pay all reasonable attorney fees, court costs, and a collection agency fee of $20.

Once an account has fallen into delinquency, the entire outstanding amount becomes due immediately. EQUINOX Owner-Operator Solutions may or may not attempt to contact the customer before turning the account over to a collection agency.

Return Policy

As all items sold are service based products, there is no physical items to return.

Refund Policy

All sales are final and no refunds will be issued.

If you have any questions or concerns about our policies and procedures, please call 801-736-9400.

* Sales terms and conditions are subject to change without notification.